HourQuest (“HourQuest,” “we,” “our,” or “us”) operates the HourQuest mobile application (the “App”) and the website at hourquest.org.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App and our services.
By using HourQuest, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the App and services.
1. About HourQuest
HourQuest helps students complete environmental and medical volunteer challenges, upload photo proof, and earn verified service hours for college applications.
Contact Information
Email: kartheek.eadara@gmail.com
2. Information We Collect
2.1 Information You Provide to Us
When you use HourQuest, you may provide the following information:
Account Information
- Email address and password (if signing up with email)
- Account identifiers from Sign in with Apple or Google
Profile Information
- Name or display name
- School name (if provided)
- Volunteer interests or challenge preferences
Challenge and Activity Information
- Challenge selections and completion status
- Photo proof and related submission details
- Verified service hours
- Certificates and milestone achievements
- Leaderboard and progress data
Partnership Information
If you represent a school or partner organization, we may collect:
- Organization or school name
- Contact email
- Partnership-related details you provide
Support Communications
- Messages and correspondence sent to kartheek.eadara@gmail.com
2.2 Information Collected Automatically
Push Notification Information
If you enable push notifications, we may store:
- Device notification token
- Notification environment (development or production)
This information is used to send reminders, updates, and account-related notifications.
Device and Usage Information
We may automatically collect limited technical information necessary to operate the App, such as:
- App version
- Session identifiers
- Basic diagnostic and performance information
2.3 Information From Third Parties
Apple and Google Sign-In
If you use Sign in with Apple or Google authentication, we receive the information those providers share based on your privacy settings, such as your name and email address.
Infrastructure and Hosting Providers
We use Supabase for authentication, database hosting, storage, and server-side functionality. Information processed by these providers is subject to their applicable privacy and security practices in addition to this Privacy Policy.
3. How We Use Information
We use collected information to:
- Create and manage accounts
- Display challenges and track completions
- Review photo proof and verify service hours
- Issue certificates and milestone achievements
- Operate leaderboards and progress features
- Support school and organization partnerships
- Send authorized push notifications
- Respond to support requests and inquiries
- Maintain platform security and prevent fraud or abuse
- Enforce our Terms of Service
- Comply with legal obligations
HourQuest does not use personal information for cross-app tracking or targeted advertising.
5. Data Retention
We retain information for as long as necessary to provide the App and related services.
If you delete your account through:
- Settings → Delete Account
we will delete or anonymize your profile information, challenge submissions, verified hours, certificates, and related account data, except where retention is required for:
- Legal compliance
- Security purposes
- Fraud prevention
- Backup and recovery obligations
6. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Access or update your profile information
- Delete your account within the App
- Disable push notifications
- Revoke Apple or Google sign-in access
- Request access to, correction of, or deletion of your personal information
Requests may be submitted to: kartheek.eadara@gmail.com
We will respond within the timeframes required by applicable law.
7. Children's Privacy
HourQuest is intended for users who are legally permitted to use our services, generally individuals age 13 or older (or the minimum age required in their jurisdiction).
We do not knowingly collect personal information from children under 13 without appropriate parental consent. If you believe a child has provided personal information to HourQuest, please contact us at kartheek.eadara@gmail.com so we can take appropriate action.
Some challenges may include additional guidance or age considerations based on the nature of the activity.
8. Security
We implement industry-standard safeguards designed to protect personal information, including:
- Encrypted HTTPS connections
- Access controls
- Database row-level security
- Authentication protections
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Users
If you access HourQuest from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
By using the App, you consent to these transfers where permitted by applicable law.
10. California Privacy Rights (CCPA/CPRA)
California residents may have certain rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), including the right to:
- Know what personal information is collected
- Request deletion or correction of personal information
- Opt out of the sale or sharing of personal information
HourQuest does not sell or share personal information for cross-context behavioral advertising.
To exercise applicable privacy rights, contact: kartheek.eadara@gmail.com
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date at the top of this policy will also be revised accordingly.
Continued use of the App after updates become effective constitutes acceptance of the revised Privacy Policy.
12. Contact Us
Email: kartheek.eadara@gmail.com